Last Updated: July 2026

1.Introduction

Welcome to Flyn Enterprise Pvt. Ltd. (“Flyn”, “Company”, “we”, “our”, or “us”). We value your trust and are committed to protecting your privacy and ensuring that your personal and business information is handled responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect the information you provide when accessing our website, requesting quotations, downloading catalogues, placing orders, communicating with our representatives, or using any of our services.

Our objective is to maintain the highest standards of privacy while complying with applicable laws of India.

By visiting our Website or using any of our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to all information collected through:

• ➡️Our official website
• ➡️Business enquiry forms
• ➡️Contact forms
• ➡️Catalogue request forms
• ➡️Sample request forms
• ➡️Purchase enquiries
• ➡️Email communications
• ➡️Telephone conversations
• ➡️WhatsApp Business communications
• ➡️Social media platforms
• ➡️Offline meetings
• ➡️Trade exhibitions
• ➡️Business conferences
• ➡️Customer support interactions
• ➡️Any other interaction with Flyn Enterprise Pvt. Ltd.

This Policy applies irrespective of whether you create an account on our Website.

3. Updates to this Privacy Policy

Flyn Enterprise Pvt. Ltd. reserves the right to revise, modify, or update this Privacy Policy whenever necessary to reflect changes in business practices, technology, legal requirements, or regulatory obligations.

Whenever material changes are made, the updated version will be published on our Website together with the revised effective date.

Your continued use of our Website after such updates shall constitute your acceptance of the revised Privacy Policy.

4. Information We Collect

Depending upon your interaction with us, we may collect different categories of information.

4.1 Personal Information

We may collect information including:

• ➡️Full Name
• ➡️Company Name
• ➡️Business Designation
• ➡️Email Address
• ➡️Mobile Number
• ➡️Telephone Number
• ➡️Billing Address
• ➡️Shipping Address
• ➡️City
• ➡️State
• ➡️Country
• ➡️Postal Code

This information enables us to identify customers, respond to enquiries, process orders, and provide customer support.

4.2 Business Information

As Flyn Enterprise primarily serves commercial customers, we may also collect:

• ➡️GST Number
• ➡️PAN Details (where legally required)
• ➡️Company Registration Details
• ➡️Purchase Order Information
• ➡️Billing Preferences
• ➡️Business Category
• ➡️Company Website
• ➡️Authorized Contact Persons
• ➡️Order History

Such information is collected only for legitimate commercial purposes.

4.3 Order & Transaction Information

Whenever you submit an enquiry or place an order, we may collect:

• ➡️Product specifications
• ➡️Fabric preferences
• ➡️Repeat print requirements
• ➡️Quantity requirements
• ➡️Shipping instructions
• ➡️Delivery preferences
• ➡️Invoice details
• ➡️Payment status
• ➡️Transaction history

This information allows us to efficiently fulfil your requirements.

4.4 Communication Information

Whenever you communicate with us through:

• ➡️Email
• ➡️Phone
• ➡️WhatsApp
• ➡️Live Chat
• ➡️Social Media
• ➡️Website Contact Forms

we may retain records of such communications for quality assurance, customer support, dispute resolution, and service improvement.

5. Technical Information

When you browse our Website, certain information may automatically be collected, including:

• ➡️IP Address
• ➡️Browser Type
• ➡️Operating System
• ➡️Device Type
• ➡️Device Identifier
• ➡️Internet Service Provider
• ➡️Language Preferences
• ➡️Screen Resolution
• ➡️Date & Time of Visit
• ➡️Pages Viewed
• ➡️Session Duration
• ➡️Clickstream Data
• ➡️Referral Source

This information helps us improve Website functionality, performance, and security.

6. Cookies & Similar Technologies

Our Website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

• ➡️Remember your preferences
• ➡️Improve Website performance
• ➡️Understand visitor behaviour
• ➡️Analyse Website traffic
• ➡️Maintain Website security
• ➡️Personalize content
• ➡️Improve navigation

Most web browsers allow users to disable cookies through browser settings. However, doing so may affect certain Website features and functionality.

7. Information You Voluntarily Provide

You may voluntarily provide information when you:

• ➡️Submit an enquiry
• ➡️Request quotations
• ➡️Request fabric samples
• ➡️Download product catalogues
• ➡️Subscribe to newsletters
• ➡️Contact customer support
• ➡️Register as a business customer
• ➡️Participate in surveys
• ➡️Apply for distributorship
• ➡️Leave reviews or testimonials

Providing such information is voluntary; however, certain services may not be available without the necessary details.

8. Purpose of Collecting Information

The information collected by Flyn Enterprise may be used to:

• ➡️Respond to enquiries.
• ➡️Prepare quotations.
• ➡️Process purchase orders.
• ➡️Coordinate sample requests.
• ➡️Arrange deliveries.
• ➡️Verify customer identity.
• ➡️Maintain customer records.
• ➡️Improve Website functionality.
• ➡️Provide customer support.
• ➡️Process payments.
• ➡️Issue invoices.
• ➡️Maintain business relationships.
• ➡️Conduct internal analytics.
• ➡️Improve product quality.
• ➡️Notify customers regarding order updates.
• ➡️Inform customers about new collections, exhibitions, and business opportunities.
• ➡️Comply with applicable legal and regulatory requirements.

We collect only such information as is reasonably necessary to provide our products and services.

9. Legal Basis for Processing Information

Where applicable, Flyn Enterprise processes personal information based on one or more of the following legal grounds:

• ➡️Your consent.
• ➡️Performance of contractual obligations.
• ➡️Compliance with legal requirements.
• ➡️Legitimate business interests.
• ➡️Protection of legal rights.

10. Accuracy of Information

Customers are responsible for ensuring that all information provided to Flyn Enterprise is accurate, complete, and up to date.

If your contact details, business information, or billing information changes, we request that you promptly inform us so we can maintain accurate records.

11. Children’s Privacy

Our Website and services are intended primarily for businesses and individuals who are legally competent to enter into contracts.

We do not knowingly collect personal information from children below the age permitted under applicable law without appropriate consent. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

12. How We Use Your Information

Flyn Enterprise Pvt. Ltd. uses the information collected from you solely for legitimate business purposes and to improve the overall customer experience. Depending on your interaction with us, your information may be used to:

• ➡️Respond to product, pricing, or business enquiries.
• ➡️Prepare quotations and commercial proposals.
• ➡️Process and fulfil purchase orders.
• ➡️Coordinate product sampling and deliveries.
• ➡️Verify customer identity and business details where necessary.
• ➡️Generate invoices and maintain transaction records.
• ➡️Communicate updates regarding orders, dispatches, and deliveries.
• ➡️Provide after-sales support and customer assistance.
• ➡️Improve our products, collections, and business services.
• ➡️Personalize your browsing experience on our Website.
• ➡️Conduct internal research, analytics, and business planning.
• ➡️Detect and prevent fraud, misuse, or unauthorized activities.
• Comply with applicable legal, regulatory, accounting, and tax obligations.

13. Sharing of Information

Flyn Enterprise respects the confidentiality of your information and does not sell or rent your personal information to third parties.

However, we may share information where reasonably necessary for business operations, including with:

• ➡️Logistics and courier partners for deliveries.
• ➡️Payment service providers for processing transactions.
• ➡️Chartered accountants, auditors, and legal advisors.
• ➡️Technology providers supporting our Website and business operations.
• ➡️Cloud storage and hosting providers.
• ➡️Government authorities or regulatory agencies where legally required.
• ➡️Banks and financial institutions where necessary for payment processing or business compliance.

All such parties are expected to process your information responsibly and only for the intended business purpose.

14. Third-Party Service Providers

To operate our business efficiently, we may engage trusted third-party service providers for functions such as:

• ➡️Website hosting.
• ➡️Cloud storage.
• ➡️Customer relationship management.
• ➡️Payment processing.
• ➡️Logistics and shipping.
• ➡️Email communication.
• ➡️Website analytics.
• ➡️Customer support.

These service providers receive only the information necessary to perform their assigned services and are contractually expected to maintain appropriate confidentiality and security standards.

15. Payment Information

Where payments are processed through third-party payment gateways or banking partners, payment information may be collected directly by those service providers.

Flyn Enterprise does not intentionally store sensitive payment credentials such as:

• ➡️Credit Card Numbers
• ➡️Debit Card Numbers
• ➡️CVV Numbers
• ➡️UPI PINs
• ➡️Internet Banking Passwords

Payment processing remains subject to the privacy policies and security practices of the respective payment providers.

16. Marketing Communications

From time to time, we may send information regarding:

• ➡️New fabric collections.
• ➡️Product launches.
• ➡️Textile exhibitions.
• ➡️Business opportunities.
• ➡️Promotional offers.
• ➡️Company updates.
• ➡️Industry insights.
• ➡️Newsletters.

These communications may be sent through:

• ➡️Email
• ➡️SMS
• ➡️WhatsApp
• ➡️Telephone
• ➡️Social Media

You may opt out of promotional communications at any time by contacting us or following the unsubscribe instructions provided in our communications.

Operational communications relating to your orders or account may continue to be sent where necessary.

17. Data Retention

We retain personal and business information only for as long as reasonably necessary to:

• ➡️Fulfil contractual obligations.
• ➡️Provide customer support.
• ➡️Maintain business records.
• ➡️Comply with taxation requirements.
• ➡️Meet statutory obligations.
• ➡️Resolve disputes.
• ➡️Enforce legal rights.
• ➡️Improve business operations.

Where retention is no longer required, information may be securely deleted, anonymized, or archived in accordance with applicable laws.

18. Information Security

Protecting customer information is a priority for Flyn Enterprise Pvt. Ltd.

We implement appropriate administrative, technical, and organizational measures designed to safeguard information against:

• ➡️Unauthorized access.
• ➡️Unauthorized disclosure.
• ➡️Accidental loss.
• ➡️Misuse.
• ➡️Alteration.
• ➡️Destruction.
• ➡️Cybersecurity threats.

Our security practices may include:

• Secure servers.
• ➡️Encryption technologies where appropriate.
• ➡️Access controls.
• ➡️Password protection.
• ➡️Firewalls.
• ➡️Periodic system monitoring.
• ➡️Employee confidentiality obligations.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

19. Your Rights

Subject to applicable law, you may have the right to:

• ➡️Access the information we hold about you.
• ➡️Request correction of inaccurate information.
• ➡️Update your contact or business details.
• ➡️Withdraw consent where processing is based on consent.
• ➡️Request deletion of information where legally permissible.
• ➡️Object to certain processing activities.
• ➡️Request clarification regarding our privacy practices.

Requests may be submitted using the contact details available on our Website.

We may verify your identity before processing such requests.

20. Updating Your Information

You are responsible for ensuring that the information you provide remains accurate and current.

If your:

• ➡️Business Name
• ➡️Address
• ➡️Email
• ➡️Phone Number
• ➡️GST Details
• ➡️Billing Information
• ➡️Shipping Address

changes, please notify us promptly to ensure uninterrupted business communication.

21. Confidentiality

All customer information received during enquiries, quotations, negotiations, purchase orders, product development, or commercial discussions is treated as confidential unless:

• ➡️Disclosure is required by law.
• ➡️Disclosure is authorized by you.
• ➡️The information is already publicly available.

Our employees and authorized representatives are expected to maintain appropriate confidentiality regarding customer information.

22. Business Transfers

In the event of:

• ➡️Merger
• ➡️Acquisition
• ➡️Business restructuring
• ➡️Sale of assets
• ➡️Corporate reorganization

customer information may be transferred to the successor entity, subject to applicable legal requirements and continued protection of your information.

23. International Data Transfers

Where business operations require the use of cloud infrastructure or technology providers located outside India, your information may be processed in other jurisdictions.

Whenever such transfers occur, we take reasonable steps to ensure that appropriate safeguards are maintained and that your information continues to receive an adequate level of protection.

24. Cookies and Analytics

To enhance user experience and improve the functionality of our Website, Flyn Enterprise Pvt. Ltd. may use cookies, web beacons, pixels, and similar technologies.

These technologies help us:

• ➡️Remember user preferences and browsing settings.
• ➡️Understand how visitors interact with our Website.
• ➡️Analyse website traffic and performance.
• ➡️Improve website speed and navigation.
• ➡️Measure the effectiveness of marketing campaigns.
• ➡️Detect suspicious or fraudulent activities.
• ➡️Deliver a more personalized browsing experience.

Most web browsers allow you to control or disable cookies through your browser settings. However, disabling cookies may limit certain features and functionality of the Website.

25. External Links

Our Website may contain links to third-party websites, applications, catalogues, or online platforms for your convenience.

Please note that:

• ➡️We do not control such external websites.
• ➡️Their privacy practices are independent of ours.
• ➡️We are not responsible for the content, security, or privacy practices adopted by such third parties.

Users are encouraged to review the privacy policies of external websites before sharing any personal information.

26. Social Media Platforms

Flyn Enterprise may maintain official profiles on various social media platforms.

When you interact with us through social media by:

• ➡️Following our pages,
• ➡️Sending messages,
• ➡️Commenting on posts,
• ➡️Sharing content,
• ➡️Participating in campaigns,

your interactions will also be subject to the privacy policies of the respective social media platforms.

Information voluntarily shared publicly on these platforms may become visible to other users.

27. Business Communications

By contacting Flyn Enterprise or submitting your information through our Website, you acknowledge that we may communicate with you regarding:

• ➡️Product enquiries.
• ➡️Quotations.
• ➡️Order confirmations.
• ➡️Delivery updates.
• ➡️Sample requests.
• ➡️Customer support.
• ➡️Product launches.
• ➡️Textile exhibitions.
• ➡️Business opportunities.
• ➡️Service announcements.

These communications may be delivered through email, telephone, SMS, WhatsApp, or other appropriate communication channels.

Where promotional communications are sent, you may opt out at any time by contacting us or using the unsubscribe option, where available.

28. Compliance with Applicable Laws

Flyn Enterprise Pvt. Ltd. may disclose personal or business information where disclosure is required to:

• ➡️Comply with applicable laws and regulations.
• ➡️Respond to lawful requests from governmental or regulatory authorities.
• ➡️Enforce our legal rights.
• ➡️Protect our business interests.
• ➡️Prevent fraud or unlawful activities.
• ➡️Protect the safety of our customers, employees, business partners, or the public.

Such disclosures shall be made only to the extent reasonably necessary under applicable law.

29. User Responsibilities

While using our Website and services, users are expected to:

• ➡️Provide accurate and truthful information.
• ➡️Maintain the confidentiality of account credentials, where applicable.
• ➡️Promptly notify us of any unauthorized use of their account.
• ➡️Avoid submitting misleading, fraudulent, or unlawful information.
• ➡️Use the Website responsibly and in accordance with applicable laws.

Users remain responsible for the accuracy of the information submitted to Flyn Enterprise.

30. Children’s Privacy

Our Website and services are intended primarily for businesses and individuals legally capable of entering into commercial transactions.

We do not knowingly collect personal information from children without the necessary consent required under applicable law.

If we become aware that such information has been inadvertently collected, reasonable steps will be taken to delete the information as soon as practicable.

31. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to this Privacy Policy shall be subject to the applicable laws of India.

32. Jurisdiction

Subject to applicable dispute resolution provisions, any legal proceedings arising from this Privacy Policy shall fall under the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

33. Changes to this Privacy Policy

We may periodically review and update this Privacy Policy to reflect:

• ➡️Changes in business operations.
• ➡️New legal or regulatory requirements.
• ➡️Technological advancements.
• ➡️Security improvements.
• ➡️Changes to our services.

The latest version of this Privacy Policy will always be available on our Website together with the revised effective date.

We encourage users to review this Privacy Policy periodically to remain informed about how their information is protected.

34. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us through:

Flyn Enterprise Pvt. Ltd.

1109, 11th Floor, Lotus Link Square,
D.N. Nagar, New Link Road,
Andheri West, Mumbai – 400053
Maharashtra, India

Email: info@flynenterprise.com (Replace with your official email address if different.)

You may also reach us through the Contact Us section available on our Website.

35. Grievance Officer

In accordance with applicable laws, Flyn Enterprise may designate a Grievance Officer to address concerns relating to privacy, data protection, or the processing of personal information.

Details of the Grievance Officer, including name, contact information, and response timelines, will be made available on the Website once appointed.

36. Consent

By accessing our Website, submitting enquiries, requesting quotations, downloading catalogues, placing purchase orders, or otherwise interacting with Flyn Enterprise Pvt. Ltd., you acknowledge that:

• ➡️You have read and understood this Privacy Policy.
• ➡️You voluntarily provide the information requested.
• ➡️You consent to the collection, processing, storage, and use of your information in accordance with this Privacy Policy and applicable laws.

Where consent is required by law, you may withdraw such consent by contacting us. Please note that withdrawing consent may affect our ability to provide certain products or services.

37. Electronic Record

This Privacy Policy constitutes an electronic record in accordance with the provisions of the Information Technology Act, 2000, together with all applicable rules and amendments.

This document is generated electronically and does not require any physical or digital signature to be legally valid.